Tuesday, April 9, 2019

Windermere, Florida to Dubai, United Arab Emirates

Sawyer

Hello Maria, All is perfectly well! Sawyer is adjusting just fine. Everyone is so happy to have her here. I want to thank you for everything! Moving a pet to the UAE is the hardest thing I've ever been through, but you gave me a peace of mind, and you made the whole experience less stressful! I appreciate you! and I hope you have a great new year! Happy Holidays, Thank you again for everything!

Shema A.

Thursday, April 4, 2019

Sao Paulo, Brazil to Houston, Texas

Fred

Hello dear all – I’m now writing to you from my new office in Houston. Sergio and I wanted to take a moment to thank this amazing team for your help, patience, expertise in handling Fred’s move to Texas. We were very apprehensive, to be quite honest, as we didn’t know what to expect. Gladly, we were pleasantly surprised to meet up with (Melinda) and Fred as he was dropped off at our apartment – so happy and lively as nothing had happened! It didn’t seem as he was on such a looooong trip! So, with that, we want to give you a HUGE THANK YOU! We couldn’t have done this without you – we realize this is teamwork (as handoffs between Sao Paulo, the airport authorities, airline, Houston authorities and then local delivery teams). We are thrilled with your services – and so very impressed with your teamwork! – we’re already recommending your services to friends.

All the best, Fred, Sergio & Geysa

Thursday, March 21, 2019

Houston, Texas to Budapest, Hungary

Fancy and Bertrand

Michelle,
Thank you for reaching out to check up on us.

The two kitties were delivered to our apartment around lunch on Monday. They (the cats) were glad to be finished with the journey and both are settling in nicely; they are actually laying by me as I type this email right now.

Thank you for your help in making everything happen. You made the transition overseas less stressful for us!

Have a great week!

Rowdy


Thursday, March 14, 2019

New York, New York to Barcelona, Spain

Callie and Zena

Dear Michelle,

It's been 2-1/2 weeks since Callie and Zena arrived in Barcelona. As you can see, they have settled in well to their new home.

Thank you and your incredible team for the thoroughness in preparing the paperwork and flights. The professionalism, courtesy and caring of each and every team member made this critical part of our move flawless. I especially appreciated the continuous follow up and updates as the cats moved from our old home to JFK to Frankfurt to Barcelona to our new home. Please pass this along to everyone involved.

I continue to recommend Air Animal to everyone I know. You may be hearing from my friend Victor in a few months when he and his dog move to Portugal.

Kind regards,
David


Thursday, March 7, 2019

Scotland to Dubai, United Arab Emirates

The kids sure are home....

they were very sleepy girls on Wednesday but seems more lively today. Thank you for all your help and support over the last few weeks. The whole process from beginning to end was smooth, professional and informative.John & Lynsey, Shimaya & Star

Thursday, February 28, 2019

Atlanta, Georgia to Manchester, United Kingdom

Derby

Thanks Michelle! And thank you especially for helping me out with everything, I appreciate it and was happy that Derby got here safely and timely!

Thanks again, Anne

Thursday, February 21, 2019

Orlando, FL to Lausanne, Switzerland

Tofu

I can't tell you enough about how great Air Animal is! We just finished an international move and they really took away all of the stress and worry about getting our fur baby, Tofu, half-way across the world with us. They handled all the paperwork and helped us through every single step of the way leading up to travel. They built a travel crate for our big guy and answered my many questions quickly and thoroughly. Then, when it was time for his flight, I was able to follow his entire flight itinerary and they updated us with pictures and details every step of the way! I don't know how we could have done this without Air Animal and I am so grateful for such a wonderful experience! Now, he has a beautiful view of the Swiss Alps!

Shari McConahay