Los Angeles, CA to Poland: COVID Pet Move

Hi Martiza, 

We wanted to thank you for coordinating Leo and Panda's move to Poland.

Although a little stressful during the final hours, we truly appreciated your real-time communication and professionalism.

Attached are photos of Leo and Panda enjoying their new space.

Thank you,

Jeff Alexander

New Jersery to Switzerland: COVID pet move

Hi Maritza,

I just wanted to reach out and thank you from the bottom of my heart for helping out with the Health Certificate for Ozzi and for making all of this happen.

It is so appreciated to have someone like you handling these types of things during a very trying time for me. AirAnimal is lucky to have you.

Please let me know what the next steps are.

Bronwyn and Ozzi

Note from Ozzi:

Thanks so much for helping me to travel with my mom

Boston, MA to London, UK: COVID-19 pet move

Riker has three loving pet parents in his corner helping him relocate to the UK.

From Tracey in the UK: Thank you so much Cory you made the whole process from my point of view easy.

I did call the UK agent for a update and he was just about to call me to say he was almost ready to be picked up!

The animal reception centre very efficient even with the COVID-19 process.

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From Susan Kane in USA: Tracey said that the people at the Animal Reception Centre were lovely - he was out in less than 4 hours after at least one other dog and two cats from New York who were in the queue ahead of him.  The only issue was that they fed Riker ALL the food that Debbie had packed for him - several days worth!   

Debbie said that the man at BA in Boston was very efficient. Debbie was naturally a bit fussy and worried about all the details and he told her not to worry since he had shipped over 1000 dogs in the time he had been on the job.  She can fill in the details for you once she wakes up.  We were up all night tracking the flight.

Riker made it safely to the UK.  Again, thank you for your assistance.  It worked out well even during the summer and a pandemic!  Susan

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Hi, 

I think you have all the news from Susan, but I wanted to add my thanks. All went well in Boston.  We got there about 3:45 and was able to keep Riker outside with us for an hour while they checked him in and taped everything to his crate. I think he was the only dog on that flight. He was kept in an office with the cargo employee until 7:00 when he was taken to the plane. 

The only question BA had was if the fee for his ticket had been paid. I told them to call you for verification. Thanks again for your help and for tolerating questions from all of us. We couldn’t have done this move without your services. 

Best,

Debbie

Atlanta to Sweden

Hi Maritza! 

Astrid has arrived safe and sound to Stockholm and is now on her way together with Terese to Gothenburg! She was very happy when she arrived but fell asleep as soon as Terese started driving, she is probably exhausted from her trip!

Thank you for everything, it feels so good to finally be back on Sweden! 

Kind regards, 

Martin & Terese 

New York to Singapore

Pax and Surya relocated to Singapore from New York last week and were reunited with their pet parents after the required Singapore 10-day quarantine.

Dear Air Animal,

That’s a huge relief and a big part of our transition complete. 

Thanks a lot to your team too for all the care and the attention!! 

Anthony & Cristina, thanks for the help in New York to get the dogs started on their journey in comfort and style!

And Cory, what can I say! What an adventure it’s been. We can all now relax. Your patience and persistence and positive energy has been the mainstay of this move and made it possible. Thank you for everything!! 

Now it only remains for me to complete my quarantine and meet up with Kartik and the dogs 😀

As a way of saying thanks that Pax and Surya are with us and that they are lucky to have so much care and attention from so many people along the way, Kartik and I donated to a dog charity in Singapore. So we can pass on some of that love. 

With warm wishes

Kavita and Kartik 

Pax and Surya 

Los Angeles, CA to Switzerland

Hi Maritza 

Sorry for the delay. All went super well with a Presley’s transfer and she is settling in nicely. We had to take her to the vet a few days ago as part of the registration requirement and she is doing great. 

Thanks to you and the team for all the great work on getting her here safely. You guys made it easy. Attached are a few pics of her recovering and enjoying life in Switzerland. 

Regards, 

Jeremy Gowler

Beijing to Guangzhou to Singapore

XiaoXiao, a male Turkish Angora,flew from Beijng to Guangzhou, China to Singapore during the pandemic. Here he is finally home after the trip and 30 days of quarantine in Singapore.  

"Many thanks for bringing Xiaoxiao over and for this information. 

And thank you to everyone for their efforts for making this happen. We are incredibly grateful and are still in disbelief that he is actually here!

Here are a few pictures and a short video - it was soon after he arrived so he is still a bit wide-eyed and anxious but you might be able to make out the purring!

Thank you again!

Roohi

Indonesia to Brazil

The providers for my animal transport [for Jelli and Mochi], they provided excellent support. Well done!

Chicago IL to London

Hello, Thank you so much for getting Jack home safe to us. It was the perfect ending to my daughter’s birthday. 

Thank you

Jean & Jack

Shanghai, China to USA and Germany

Large or Small, Nothing is Impossible it Just Takes a Little Time --Online request and calls to Air Animal Pet Movers from relocating pet parents and from expatriates returning home increased during the pandemic. Team Air Animal moved over 100 pets March through May. Today Air Animal® Pet Movers’ experienced pet move managers are working through the pent-up demand as flight options gradually return.

In the middle of March stay-at-home orders, Air Animal organized and moved one huge Alaskan malamute and one Havanese –both out of Shanghai China. 

“Astro weighs about 120 pounds and has a custom-built wooden crate. His pet parents had returned to Elmira, New York leaving him with their helper in Shanghai. Astro’s flights cancelled several times, then over a weekend flights connecting through Russia and on to New York City opened up,” said Cory Robinette, Air Animal COO. “I felt good about it because Astro would be well cared for by service partners in Russia. If a flight cancelled, Astro would have the run of a farm in Russia. Everything went flawlessly. Astro arrived in Elmira after a ground transport from JFK in New York.

“Milli’s flights didn’t go as planned. She left Shanghai flying into Russia but the connecting flights to Berlin, Germany cancelled three times. Her owners were thrilled Milli had a fun week on vacation at the farm in Russia. She arrived in Berlin—on a German holiday, no less--happy and healthy,” Robinette added.

“The knowledge and resources we’ve gained over 43 years has been tested during the pandemic. We’ve learned new tricks and we’ve had the pleasure to work with new service partners who treat our clients and their animals like the valued family members they are,” said Dr. Walter M. Woolf, Air Animal founding veterinarian and president.  

Air Animal’s team is moving more pets every week as airlines begin to accept pet flight bookings to many of the world’s major destinations . They strongly recommend contacting them early giving the team time to review pet vaccinations and be ready when flights become available. 

“We move members of the family. We handle the details so their furry, feathered, scaly or wet best friends arrive healthy and happy after their travels. We’ve learned that repeating information in as many channels as possible reduces anxiety and manages expectations,” said Woolf.

Miami, FL to St. Croix, U.S. Virgin Islands

Jessica,

We picked up Charley, safe and sound.  

Thank You to all involved for taking such good care of our girl.

Edward

Bangalore, India to London, UK COVID Pet Relocation

Nothing is impossible, it just takes patience and time. Qatar Airways offered a rare flight from Bangalore during the COVID-19 shutdown. Cory Robinette was able to book Archie through to London, UK. His pet parent, Michael wrote: 

Thank you so much for getting Archie home to England. He is fit, full of life and already enjoying the English country side. 

Texas to Thailand

(Bailey shared a lot more you can read on Yelp. Thanks Smith Family!)

Yelp Review Snapshot
As every pet owners treat their dogs as family member, I am so thrill to have Air Animal shipped my 2 dogs from Texas to Thailand.

After months of extensive research to find the pet shipper to ship my dogs from San Antonio, Texas to Bangkok, Thailand, I chose Air Animal in Florida.  Here are the reasons I chose them:

- Ms. Maria Holt had been the only one I talked to at Air Animal. Other pet shippers you will talk to one person then when you agree to do business with them or give them deposit down then you will be assigned to the new person.

- The transparency in the aspects of the process, the price, what will you get with that price and Maria herself.

- Easy to deal with. I communicated with her through emails most of the time and she answered quickly.

Gracie, Bella, Bailey and John Smith

Orlando, Florida to London, United Kingdom

Doodle
Hello,

Doodle arrived safe and sound and was back to her normal self almost immediately upon getting home.

Thank you so much for all of your help. Having never done this before and not knowing what to expect, I was very nervous and had lots of questions. I appreciate you being readily available to clearly answer those questions and provide detailed emails to follow.

Thank you again and we hope you have a wonderful new year.

Kind regards,
The Tester Family

Toledo, Ohio to Warsaw, Poland

Clifford
Hello,
I just wanted to thank you for delivering my dog to Poland. He arrived to my parents on Jan 10th. Cliff was a little thirsty from the flight but is doing very well otherwise. He is being himself and begging for food as usual. Thank you so much! I have to say that service was worth every penny! I will definitely recommend you guys if someone needs pet transport.
Thank you again,
Luska