Wednesday, December 27, 2017

Brooklyn, New York to Hong Kong

Vanilla Bean

Maria, Thank you very much for all of your help throughout our move. You were very helpful - especially on moving day, while I was running around the Cargo area in Boston, trying to figure out where to drop off Bean. The information you provided, as well as the regular email updates you sent throughout Bean's trip, helped alleviate a lot of stress - thank you very much!

All the best, Liza

Friday, December 22, 2017

Orlando, Florida to Melbourne, Australia

Artie and Winston

Hi Jessica! Just letting you know that the boys made it to and passed threw quarantine with no issues. Thanks for all your help in getting them home, there is no way I could have done it alone.

Cheers, Gordon

Tuesday, December 19, 2017

Panama City, Florida to Boyne, Michigan

Bailey

Hi, Cathy, My apologies for not writing sooner. Has been a busy time since relocating to MI. Bailey arrived in fine shape and was delivered promptly. He was a bit upset at first but has settled in nicely. I want to tell you what a fine job you and your organization did throughout the moving process!! I was very satisfied and would recommend your company. Bailey and I thank you for your help.

Sincerely, Marilyn

Monday, December 4, 2017

Ossining, New York to West Palm Beach, Florida

Whiskers

Thank you Cathy. And especially thank you for your professional style and care for not only Whiskers but Jerry and me. Anthony explained everything to me and put to rest any concern I had about Whiskers traveling via plane. Whiskers listened intently and then she indicated her understanding by "making muffins" on her new pink bed!

Many thanks Judy

Wednesday, November 29, 2017

Santo Domingo, Dominican Republic to Hamden, Connecticut

Tuky

Hi Cory, Good morning! Tuky is doing great! :) he slept the whole night and he seems pretty comfortable even though he only has a few hours at his new home. I wanted to say thanks to the whole team! You guys are amazing! I must admit I was feeling very sad and anxious sending him alone and everything, since we love him tons! but Mrs. Albania since the first time we met was so sweet and comforting and even more yesterday, this gave me peace of mind and the upon his arrival the quick responsiveness of Cristina and then we saw how sweet she was with him as well was the cherry on top! Really it’s a perfect perfect team! Thank you guys sooo much!

Maria

Monday, November 27, 2017

Lino Lakes, Minnesota to Denver, Colorado

Samantha & Virgil

Hi Cathy, Thanks so much for checking in! The dogs are doing great, it definitely is an adjustment for them and the altitude really bothered them at first but they are adjusting. My husband felt so badly that he forgot to tip the driver when the dogs got here because he was so excited to see the dogs! 

Thanks again for everything and you have been a pleasure to work with! Ann

Monday, September 18, 2017

Mexico City, Mexico to Frankfurt, Germany

Canelo and Gatita

Dear Cory, Thanks, for the photos! Very nice! My family is currently on the way to the airport in Brazil. My wife and the kids are extremely excited to see the pets, tomorrow. (One might think, they are more excited to see the pets, than myself). Tonight I am going to have a call with a BGRS manager. I am going to describe your way of cooperation as best practice. You are extremely close to the topics and processes and you provide proactively updates and feedback. I cannot recommend further improvement opportunities. Your customer focus and professionalism are very good and highly appreciated. I enjoy very much the way of cooperation. Thanks, a lot!

Mit freundlichen Grüßen / Best regards, Matthias

Tuesday, September 12, 2017

Allschwill, Switzerland to San Francisco, California

Disco

Dear Jessica and Karin- I just want to send a special thank you for everything go as smooth as we could have imagined yesterday. Sebastian and Ray were both wonderful to deal with on the pick-up and drop-off. Sebastian remembered Disco from our original move and Ray was able to wait with Disco while we got our baggage at the airport. He said Disco even fell asleep on his lap, snoring loudly! The professionalism of your team was so appreciated, especially Jessica being available for texting on WhatsApp coordinating the pickup.

Thank you to all of you! Lisa

Tuesday, August 29, 2017

Nashville, Tennessee to San Diego, California

Mouse

Cathy, I just wanted to express my sincere appreciation for your assistance with Mouse's transportation! Being deployed, it's very stressful to organize movements from so far away. Thank you and the staff at United Airlines so very much for getting him safely to his destination!

Respectfully, Christina

Monday, August 21, 2017

Boston, Massachusetts to Amsterdam, Netherlands

Koda and Lilo

Hi Jess, Lilo and Koda are home safe with my mom, who will probably spoil them. They were already checking their place out and had some water and food. Thanks for everything! You were a perfect help in this whole thing!!!

Jolinda

Wednesday, August 9, 2017

Los Angeles, California to Bangkok, Thailand

Mr. Biscuit

Air Animal transported my PomChi from LA, Ca., USA to Bangkok, Thailand a year and 3 months ago. Great, experience & caring Company. They kept him safe & happy the whole 34 Hours. Got him out through The Thai Custom at the airport took 3 1/2 hrs. He got to me in BKK 6 hrs after my arrival my flight.

Thanks, Uma

Tuesday, August 1, 2017

Minneapolis, Minnesota to Panama City, Panama

Bella

Hi, Ritzy! She was able to lay at our feet in business class with no issues and was an absolute Star in the Panamá airport. Many people came over to get a better look, ask us about her, pet her, and a bunch had to get pictures of and with her. Bella is such a great pup that she handled it really well. The paperwork was perfect and we had no issues getting her through the process in Chicago and in Panamá. Couldn't have been better.

Thanks for making it so easy for us. God bless you and Air Animal! Ryan

Friday, July 28, 2017

Atlanta, Georgia to Mexico City, Mexico

Max

Michelle!! Just a short note to thank you for all your help and support across the process to bring Max to our new location! We are really thankful about your professionalism and commitment with client service and excellent experience...

Thanks again! Arturo Ps. Max is happy and we are too...

Friday, July 21, 2017

Abu Dhabi, United Arab Emirates to Atlanta, Georgia

Sparky

Jessica, Thank you once more for yet another successful transport. We will always be recommending you and Air Animal. Our Sparky is safely home with his momma!

Best, Matt

Tuesday, July 18, 2017

Phoenix , Arizona to London, United Kingdom

Ramsey

Hi Jess, I am delighted to confirm Ramsey and I are both now back in London. The staff at both LAX cargo and the Heathrow animal center were superb. Thank you so much for all your help, I couldn't have done it without you.

Have a nice weekend, Ben

Thursday, July 6, 2017

Finland to Washington State

Ninja

Hi, Cory! Ninja seems happy and energetic, so everything is great. Thanks for your help. You made the move really easy.

Br, Juha

Monday, July 3, 2017

Cleveland, Ohio to Frankfurt, Germany

Moby & Sherlock     

To Cory and everyone at Air Animal,    

What can I say besides thank you so much. We moved two dogs from Cleveland, Ohio to Germany.

It was a little more difficult than previous moves as firstly this is the first time moving two dogs, also one is almost 15 years and both are on seizure medication.

It did throw up a few challenges for Cory, but as always she handled it like the pro she is. She consulted with several vets including our dogs vet. The other dog also suffers with separation anxiety and does not like to be crated.

All went extremely well, both dogs traveled very well and settled  much better than we imagined. It is very obvious all the people involved care very much about your pets and always putting them first.

So thank you all again, so very much. I would highly recommend moving your pet with Air Animal, no matter where you are moving. The are a very professional organization and absolutely fantastic at what they do.

Moby & Sherlock thank you also.

Suzy




Tuesday, June 27, 2017

Newark, New Jersey to Oslo, Norway

Frida

Hi Michelle, I am sorry for the late update. She arrived well and happy in Oslo and has settled nicely in with her grandparents, enjoying being the only child for a while until we all arrive! Thank you so much for all your help! We really appreciate it and it made dealing with Frida's travel so much easier as we had so many other things to think about. The veterinary office was impressed by you and will recommend you to others that need pet travel!

Warm regards, Stine

Friday, June 23, 2017

London, United Kingdom to Tampa, Florida

Noel

Hi Cory, We were very impressed and at ease with Noel's move from London. You were very kind and patiently answered all of my questions thoroughly, the ladies who picked up Noel in London were understanding and sweet and Marcus was friendly and great upon delivery in Tampa.

Thanks again so much, Noel's family

Wednesday, June 21, 2017

London, United Kingdom to Seattle, Washington

Logan

Hi everyone! Logan is now with us at home, we would like to THANK YOU ALL for everything you have done for him and for us regarding his move. It was something that worried us because of his breed and the long flight as you can imagine, but thanks to you everything had been great! You are the best!

José

Tuesday, June 20, 2017

Orlando, Florida to Hong Kong

Henry

Michelle, Henry made it to my apartment a bit ago, he was very happy and seems to be feeling perfectly fine! He is resting from his very long travels now. Thank you so much for all of your hard work getting him to me and taking such great care of him!

Thank you, Makenzie

Monday, June 5, 2017

Tampa, Florida to Swaziland

Zuli

Hi Jessica, Nadine and company, Zuli made it to Mabuda Farms in Swaziland! She is doing very well in recovering from her "Jet-Lag", making friends and exploring the farm. Thank you for all your efforts, consideration and patience with the nervous "parents"

We love you! Ric

Wednesday, May 31, 2017

Osprey, Florida to Seattle, Washington

Simba, Sasha and Sammi Cathy

I just wanted to thank you again for all of your attention & care in the shipping of my three kitties. They arrived safely & adjusted within one day to their new environment with their "Grandmother" in Seattle. I will be joining them on Saturday & am counting down the minutes. You truly went out of your way & I want you to know how much I appreciate your efforts.

Thanks Again, Sherrie

Tuesday, May 30, 2017

Erie, Colorado to Renton, Washington

Timber, Thor, Owen and Savannah

Dear Maria, The move went very well. The pets arrived safely at their new home and have started to acclimate to their new surroundings. I'm very thankful that I had the opportunity to work with you on their move planning. It made me nervous to have them fly, so it was nice to have someone available to quickly respond to questions. The service you provided was top notch.

Thank you for coordinating everything! Beth

Tampa, Florida to Hungary

Mitzy

Hi Ritzy,We made it to Europe with Mitsy. Thank you so much for all your help and for making our travel stress free. We got the documents first thing on Tuesday morning. Everything was so professionally done and handled that when we got to Milan the Italian customs agents didn't even look at Mitsy's papers just smiled and let us go. He said - I am sure it is all fine. I guess he could tell by how confident and relaxed we were that everything was in order. We still can't believe how easy everything was - using you guys was the best decision we made traveling with Mitsy. Thank you so much for everything!

Friday, May 26, 2017

Melbourne, Australia to Denver, Colorado

Augie and George

Cory, Thank you so much for taking such good care of Augie and George, and thank you for the cookies! Augie and George arrived in such good spirits and excellent health. Their adjustment to Denver has been great and we are exploring the all the new sights. It was a pleasure working with you, and I will certainly recommend Air Animals and you especially. Please feel free to use our names as a reference.

Best regards, The Dougherty family


Monday, May 15, 2017

Cleveland Heights, Ohio to Cologne, Germany

Zooey

Jessica and Walter, I just wanted to say thank you for all of your help getting Zooey over here! It was such a stressful thing to do and you guys went really above and beyond. I'll make sure to recommend you to my company and our vets on both sides of the ocean and I'll be back again for our return trip home. I really can't thank you enough, we've worked with a lot of different type of providers over the last few weeks and air animal has been by far the best experience so far out of relocating. Thank you!!

Jessica

Monday, May 8, 2017

New Orleans, Louisiana to Banff, United Kingdom

Saffiyah, Bella, Molly, Tesla and Luna My husband and I are really happy with the service provided by Air Animal Pet Movers. As we have quite a menagerie of 2 dogs & 3 cats the prospect of moving the furry family back to the UK was quite daunting. However, Cory and the team provided support at each stage of the process and kept us well informed of their health and happiness during their long journey (including pictures). They all arrived in good health and I was very happy with the service I received when I went to pick them up from Edinburgh airport.  I would thoroughly recommend the team and would certainly use them again if the need arose (although I am hoping we will be in the UK for some time). Thanks again to Cory and the Team. Kerry

Monday, April 17, 2017

Theodore, Georgia to Frankfurt, Germany

Lucky

Lucky has well arrived in Germany. I guess he and us were very relieved when he finally arrived. Thank you for the excellent job!
Stephan

Friday, April 14, 2017

Tampa, Florida to Willingham, United Kingdom

Jessica and her team at Air Animal were a pleasure to work with. Their competence and professionalism alleviated any concerns I had about transporting a dog overseas. They were flexible with schedule changes and appointment times; all I needed to do was show up. Jessica arranged to have the dog couriered to my final destination and he showed up on time, without any issues. I recommend Air Animal to anyone who does not wish to navigate the cumbersome process of getting your pet into a foreign country.

Thanks for everything,
Chris

Thursday, April 13, 2017

Fontana, California to Perry Hall, Maryland

Jack

Hi Maria,    

Today was a crazy day with the movers and all of our belongings arriving.  However, I couldn't end the day without letting you know Jack arrived safely last night.  I can't thank you enough for coordinating Jack's move and walking us through this process!  We were all so excited to see him and he was just as excited/relieved to see us!

Thanks again for making our move complete by ensuring our final family member arrived safely and was well taken care of!!  You made coordinating his move a breeze!

Carrie

Wednesday, April 12, 2017

Dallas, Texas to Kuwait City, Kuwait

Nefertiti
Hello ladies,    

I want inform all of you of the successful delivery of Nefertiti. She happy and curious in her new home.

I want thank all of you for your vital role in this transport. The process was so much easier than handling it on my own. Thank you Kimberly for giving us such a beautiful kitten. My wife is so happy to have her companion. Thank you Michelle for coordinating to ensure the travel was tracked and carried out properly. Thank you Alison for ensuring the process here went as smoothly as possible. We absolutely grateful and appreciate all of your efforts. Many many thanks!

Sincerely

Noah and Claire

Tuesday, March 21, 2017

Tampa, Florida to Spain

Dear Cory,

I'm sorry it has taken me so long to write and thank you. I know Rosalind sent a message saying all went well and the kitties arrived safe and seemingly unaffected by their journey. Nevertheless, from my heart, I can't say enough wonderful things about Air Animal!!! From beginning to end, working with you and all the good people associated with Air Animal was delightful, helpful and confidence inspiring. I confess to being a little nervous about their layover in Germany. Your trust in Lufthansa helped me control my anxiety and when I received the photos and detailed reports of their individual responses at the animal lounge any lingering concern disappeared immediately. (When I tell people about their trip, more often than not, they say "I wish the airlines treated me so well"!!) We are all more or less settled in now and adjusting to the myriad of changes. Perhaps the biggest change for all of us Floridians is the lack of central heating. It can get pretty cold when the sun goes down but I've learned to build a nice fire and the cats seem to think it's just a new form of TV that has the added benefit of warmth and at bed time we all snuggle up together like peas in a pod. (It may be the only time all four of them share the same real-estate without bickering.) I've attached some photos Rosalind took shortly after the cats got here--at least I hope I did it right. The Four Musketeers (Rosalind's nickname for the kitties) and I are grateful, thankful and content thanks to you and Air Animal.

Best wishes always, Irene

Washington, D.C. to Kuala Lumpur

Ripley    

Hi Michelle,

Ripley has arrived safe and sound!  We were at the airport to meet her and the import agent before she went into quarantine.  They even let us take her out for a walk.

It seems as though she came out alright, just rather thirsty.

We can't wait until she's allowed to come home next Tuesday.  Thank you for all of your help shipping her!

Best regards,
Gloria


 

St. Petersburg, Florida and Frigiliana, Spain

Oliver, Zelda, Pasta, and Gus         
Dear Corey,
I'm sorry it has taken me so long to write and thank you.  I know Rosalind sent a message saying all went well and the kitties arrived safe and seemingly unaffected by their journey.  Nevertheless, from my heart, I can't say enough wonderful things about Air Animal!!!  From beginning to end, working with you and all the good people associated with Air Animal was delightful, helpful and confidence inspiring.  I confess to being a little nervous about their layover in Germany.  Your trust in Lufthansa helped me control my anxiety and when I received the photos and detailed reports of their individual responses at the animal lounge any lingering concern disappeared immediately.  (When I tell people about their trip, more often than not, they say "I wish the airlines treated me so well"!!)

We are all more or less settled in now and adjusting to the myriad of changes.  Perhaps the biggest change for all of us Floridians is the lack of central heating.  It can get pretty cold when the sun goes down but I've learned to build a nice fire and the cats seem to think it's just a new form of TV that has the added benefit of warmth and at bed time we all snuggle up together like peas in a pod.  (It may be the only time all four of them share the same real-estate without bickering.) 
I've attached some photos Rosalind took shortly after the cats got here--at least I hope I did it right.  The Four Musketeers (Rosalind's nickname for the kitties) and I are grateful, thankful and content thanks to you and Air Animal.
Best wishes always,
Irene 


Tuesday, February 21, 2017

Panama City, Panama to Houston, Texas

Jambo, Scruffy, Indie and Buttons

Hi Cory, The animals are doing fine: relaxed and already discovering their new home! Thanks for the excellent care and service: we are very happy!

Chantal & Ernst

Ft. Myers, Florida to London, United Kingdom

Bubba

We were getting stressed out trying to get our cat Bubba to the U.K with us,then we found Air Animal Pet Movers on the Internet. We went to Tampa and met with Charrisse who put at ease straight away. We chose the door to door service and Charrisse talked us through the whole process reassuring us all the time that Bubba would be well taken care of,at the end of the meeting we were feeling a lot more relaxed. In the weeks that followed Charrisse kept us informed of all that was happening, and helped us with the vet appointments, Charrisse also gave us her phone number so we could call and talk to her over the weekends if we had any questions or concerns. We believe Charrisse went above and beyond excellence in taking care of us and especially our cat Bubba, we thank her so very much for everything and would highly recommend anyone looking to move their pet with Air Animal Pet Movers meet with Charrisse, she will put them at ease.

Thanking you Vialanda

Friday, February 17, 2017

Boston, Massachusetts to Coruna, Spain

Oscar

Billie, Thank you for your continued support and prompt responses throughout Oscar's journey to Spain. You made what is a stressful situation not so stressful and put us at ease. Hopefully we won't have (to relocate and) use your services again, but if we do we will certainly use Air Animal! Thank you again and for your professionalism!

Andra

Monday, January 23, 2017

Dublin-bound American: Kerry

Kerry, an American short hair cat, likes to be held and kissed in small doses. His pet parents, Margo and Tom Moran, adopted him from the Cleveland Animal Protective League six years ago. Now he’s a world traveler and champion magpie-watcher living the high life in Dublin, Ireland.

“Kerry loves to eat, so part of his diet is light food. He especially likes feather toys, chasing laser lights and ribbons,” says Tom who is an executive with an international power management company.

A colleague recommended Tom call Air Animal after he accepted a corporate relocation to Dublin. Air Animal moved his friend’s dog from California to Dublin. He also researched Air Animal with CARTUS which handles his company’s relocations.

“CARTUS was familiar with Air Animal and said some very good things about the service. I was a bit surprised about the complex process in moving a pet internationally. There are country regulations, airline requirements, packaging and labeling needs, veterinary needs and others. Air Animal did a great job helping us through each step of the processes. We chose the door-to-door service,” Tom recalled.

Tom’s main concern had been about winter weather delays because Kerry changed planes in Newark, NJ in February. His pet mover Evelyn allayed his concerns by explaining the procedure for redirecting pets when bad weather hits. The move went without a hitch and Kerry was delivered to the Moran’s apartment after a short veterinary stop near the airport.

“I firmly believe Kerry knew something about what was happening during the trip.  Being strictly an indoor kitty who has never been on a plane before, I am sure he was not particularly happy during the flights.  However, based on his calm demeanor upon arrival, I like to think that he knew he was just going through a location move, with the same parents on each end,” Tom said.

“He visited me, used the cat box, ate, crawled under a quilt on my bed, and slept nearly continuously for eighteen hours.”


Monday, January 16, 2017

Niles, Illinois to Chiangmai, Thailand

Max and Boddhi

The girls have finally arrived home safe and sound. They look great. There has been a lot of waving and even a lot of snuggling. I would really like to thank you all for all the wonderful care they received and all the effort that went into getting them home to us. It's not hard to tell that they were well cared for, they are very happy birds. Michelle- We can't begin to express our gratitude. A special commendation for Boat and the young man who brought the girls ( and previously Finn) to us! We hope you all have a wonderful holiday, we certainly will now.

Thank you again, Rick and Patty

Thursday, January 12, 2017

Tampa, Florida to St. Kitts in the Caribbean

Creampuff

Hi, Ritzy, Just letting you know that Creampuff received his import permit and is ready to travel to St. Kitts. Thank you and Dr. Woolf for all you help for making this process so smooth and enjoyable. You guys are so pleasant to work with. We will definitely see you in the future! Take care!

Celine & Creampuff