Friday, November 20, 2015

Miami, FL to Panama City, PY

Lucy 

Melissa, Lucy is with me and she is fine!! Thank you very much for everything. It was a pleasure to meet you by emails :) I really felt that I was always talking with a friend!!

Warm regards,
Lucy and family


Thursday, November 19, 2015

North Hollywood, CA to Bangkok, Thailand

Biscuit 

Dear Jessica:
Patty & Norman are very happy. Great & wonderful service. This is a great company who would do anything possible to transport the pet on time.
Yours Sincerely,
Uma Tokahuta & family

Wednesday, November 18, 2015

Kissimmee, FL to London, England

Spencer

Good Morning Evelyn,

I wanted to let you know that Spencer is already going into his beautiful new home that was delivered Monday evening by Marcus ( who was wonderful by the way....nothing was too much trouble he even had to take a large pool screen out of the enclosure because the crate wouldnt go through any of the doors)
We could not be happier! The crate has been made beautifully we were very impressed with the finished article
Within minutes Spencer actually just walked into the crate on his own...we couldn't believe it!
Yesterday (Tuesday day 2) he went in and fell asleep
Today (Day 3) we were in the garage just coming back from his walk and we said " Are you going to go to sleep in your room?" ...we finished what we were doing in the garage and then started looking for Spencer ...he was asleep in "his room"
Thank you Thank you Evelyn I was so worried because he is a big dog and has never been in a crate but he LOVES it!
His trainer is coming tomorrow to attempt to get him to go in the crate he is going to be in for a shock!

From a very happy owner
Elaine (Spencer's Mom)


Thursday, November 12, 2015

Anchorage, AK to Denver, CO

Kenai 

Hi Kaleigh -
Just wanted to check in and let you know that Kenai arrived safely in Denver and is now making himself at home with my parents.  In a few weeks, he and I will be off to St. Louis (driving) for my new job!  I cannot thank you enough for all of your help with this move.  My mom could tell by the way Kenai looked and was acting that he was well taken care of during his trip, and for that I am incredibly grateful.

Forever thanks,
Lauren & Kenai

San Antonio Tlayacapan Mexico to Marysville OH USA

Lacey and Navarre 

Thanks for your help. Here's a picture of them when they just got out of their crates and were in my car at the airport, and one in our backyard today. Thanks again!
Omar Hebron


Editor’s note: Many of our clients are relocating for work and their companies have recommended our pet moving services. Our pet moving specialists are pet owners themselves. They know all the ever-changing requirements of the destinations they manage. Our specialists create a custom itinerary that details every step for each animal move. You're never more than a phone call or email away from someone who knows exactly what is needed to safely fly your pet to another location.

Honolulu, HI to Mildenhall, UK

Loki

Hello Jess,
Just received an email from Mr. Dean. Loki arrived at Heathrow, is out of her kennel, is being fed and given water, and now the waiting for customs is happening. As soon they clear her they will update me again. Thank you from the bottom of my heart for all your help Air Animal Pet Movers is AMAZING!!!!! I will definitely use you guys once we PCS back to the states.

Thank you again
Johanna



Seattle, WA to London, England

Sophie 

Melissa, thanks again for all your help, we had no issues at all picking her up from customs.
Maygen and Alexander

Oregon, WI to Buenos Aires, Argentina

McKinley 

Thank you Melissa,
McKinley is happy and well.  It took me almost 3.5 hours to get through the whole process of releasing him.  Whew...it  was exhausting running from building to building finalizing papers to release him.  He was pretty happy to see us and  has settled in well. Thank you again.  We are pleased with our results.

Jenny

Bradenton, FL to Eldon, Scotland

Buster & Rosie

I would like to say a huge thank you to Jessica and her colleagues at Air animal for all their help to relocating  Buster and Rosie back to the UK. This is their first visit to their new home in Scotland.

Stuart & Lisa


Belgium to Atlanta, GA

Ella

Hi Cory!
Ella arrived home safely last night and is getting used to her new surroundings...and sleeping a lot! She has been fairly normal, aside from her wariness with the elevator! I gave her a small meal last night but a little more this morning as she seemed ravenous. ...Fortunately we've finally found a permanent home but won't be moving in there until the first week of December. Thank you again for coordinating everything and for making it as easy as possible for us. We really appreciate all the flexibility you provided with our uncertainty regarding her travel dates. It helped that you were so accommodating and understanding with all of it.

Kind regards,
Eric

Belgium to Houston, TX

Rome & Sonia 

Hi Michelle,

Thank you so much for your email and thank you so much for taking such wonderful care of our babies. They arrived in  one piece and very happy to be home. Rome & Sonia were exceptional and took amazing care of our pets! In addition, you were a delight to work with as well. Thank you so much for your professionalism and the wonderful care of our  animals!

Very Kind Regards,
Jason & JoAnn Richey




England to Pennsylvania

Diesel

Dear Cory,

I arrived safely at my new home in America. Thank you for looking after me in my journey.

Love from Diesel Talbot

Spring, TX to Kohoku-Ku, Yokohama Japan

Audrey

Hello Evelyn,
First, thank you so much for everything. I’ve been telling so many people about how amazing you guys are  and how you made Audrey’s move way less stressful. Again, thank you. I know it wasn’t easy. Second (and long overdue), here is a photo of Audrey, happy and staring out at the ocean in Okinawa!

Sincerely,
Virginia and Jason

Minneapolis, MN to London, England

Henry

Hi Michelle!
Henry arrived safely and we are all so happy now in London.
Thank you and Air Animal for everything - we sure couldn't have done it without you!
Mike, Karli & Henry

Hi Michelle,
I took care of Mr. Henry before he went to visit you in Tampa.  Mick Parker has been forwarding me the updates from you.  I just want to say I am so very impressed with your  attention and caring towards Henry and the Parkers. I assure you that all the ladies at work are fans of your company too and you will be the first I  recommend to anyone transporting pets!
Thank you!!
Megan Swaser

Mechanicsburg, PA to Hyderabad Telangana, India

Fielo

Hi Evelyn,
... Fielo is back to my parents house two hours ago. I had a video chat with him and he  seems to be happy and doing ok now. He will be settled in couple of days. Thank you very much for coordinating this effort and making his trip safer.
Thanks,
Anisha

Portland, OR to Frankfurt, Germany

Cider

Hi Melissa,
I don't think I ever thanked you for your help with Cider.  It was wonderful working with you!  So nice to know that  everything was being taken care of and that we didn't have to worry!  Your service was excellent! Cider has adjusted to our new home now and seems like a very happy pup!  :-)
Meagan

Willow Spring, NC to Norfolk, UK

Frankie

Hey, Melissa,
We arrived safely and the cattery has been in touch with me confirming Frankie's safe arrival.
THANK YOU SO MUCH.
They even sent some photographs of him!
Cathie

...and later
Melissa,
I cannot thank you enough.  You were there every step of the way before Frankie left and he arrived safely  at his destination. You have been nothing but supportive, Air Animal can be proud of you and the service you provide. This email definitely needs to go in your "Atta Girl!" file!  Well done! and thank you, from a 100% satisfied  customer.
Cathie Black

Seattle, WA to Durham, England

Gus & Nadia

Hello Evelyn,
We picked them up yesterday afternoon! The process was quick and very smooth.  Thanks for your efficient, careful help getting our kitties to our new home in England! ...We were grateful for your help throughout this process.
Kelsie

Continental U.S. to Guam

Mabel


Dear Kaleigh,
Thank you so much for making it possible for my Mabel to move to Guam with me. I am so grateful for all your hard work in insuring Mabel's safe arrival on Guam. You were so knowledgeable and so patient with all the Guam requirements to obtain and import permit for my little girl. I was especially happy when I received your texts about Mabel, bot in Honolulu and on Guam. She was ell tanken care of in Hawaii and at Harper Valley Kennels. I was able to pick her up (as promised) the day after we arrived. Mabel is eating well, playing with her toys, and enjoying her new life on the island.

Please accept this small token of thanksgiving and appreciation on my part, as well as a taste of Guam. Again, Kaleigh, Thanks for all yo did for Mabel and me.

With much gratitude,
Dorothy and Mabel



Wednesday, November 11, 2015

New York, NY to Dublin, Ireland

Loretta Lynn and Pasty Cline


My family and I were moving to Dublin and we had no idea how to bring our pets with us. One is an English bulldog and  the other is a cat. Almost all the airlines we contacted didn't take bulldogs because it is a snub-nose breed. We then decided to look online and we found Air Animal. We put in an inquiry to start the process with them to see what could be done. Melissa and her colleagues did one of  the BEST jobs we could ask for. They are super professional and very careful with all the details. I just picked up my pets from Dublin Airport and they got here calm even after a long flight. I do not have enough  words to thank Air Animal for what they did. I highly recommend Air Animal and Melissa!

Thank you very much!
Danielle and Leonardo



Washington, DC to London, UK

Tippi

Hi, Melissa,
Just wanted to say thank you again for all your help. Everything went smoothly, and Tippi and I are
setting. Thank you for helping to make an otherwise stressful time much less so.
Many thanks,
Kate

Blanford, MA to Loxley, AL

Bear, Tug and Cody

Hi Cathy,
Thank you so much for all  your help with the relocation of my pets.  They arrived just fine  and are very happy in our new home.
Lisa



Penang, Malaysia to Albany, NY and New Hartford, CT

Zoe, Kaylee, and Elli

Hello Melissa,
Thank you for all your help! We are very pleased that our pets arrived safely in the US and are happily  staying with family as we catch up to them into the US.
Thank you,
Ryan

Princeton Junction, NJ to Dubai, UAE

Tigger

Dear Melissa and Emma,
Thank you for your stellar service with Tigger's delivery.  He showed up on time as promised. Please enjoy below a few pictures from our reunion.
Aisha

Houston, TX to Venice, Italy

Iris & Theo

Michelle,
Angelita and I received the dogs this morning in VCE. They are in good shape and spirits- not stressed. Thank you for your wonderful and detail oriented service.
Richard




Troy, MI to Cwmbran, UK

Pearl

Hi Melissa!  All worked out and we are so happy to have our dog!  Thank you so much for your help!  We will be in touch in a  couple years when we are on our way home.
Best regards,
Heather


London, UK to Detroit, MI then Cincinnati, OH

Maya

Cory,
This is an incredibly late thank you for arranging Maya’s move from the UK to Cincinnati.  I
appreciate how flexible you were the whole way through, accommodating our special wishes for
Maya’s journey, finding alternate routes, etc.  You were a pleasure to work with, and Maya came
through looking great!
Cynthia Beseler

Nice, France to Mont Royal, Canada

Milou

Milou arrived in a very good condition. Happy to see us and very curious about his new house. I would like to thank you very much for everything you have done for us.
Very good work. We really appreciate!
Best regards,
Nadia

Cleveland Heights, OH to Ropraz, Switzerland

Miga and Hawksley

Hello Cory,
Amongst the excitement yesterday we forgot to email to tell you the pups arrived safely. They were happy and healthy! I think they've already adjusted to their new home. Thank you for everything you did to coordinate the trip so well and minimize their stress.  The  trip went flawlessly.
Thank you and kind regards,
Erin

Woodinville, WA to Paris, France

Willow and Velvet   

Thanks, Jessica! The kitties were delivered around 9 p.m..  They were really happy to see the girls and are starting to get more comfortable.
Can’t thank you enough for making this easy for us!
Robin


Philadelphia, PA to Gulshan-Dhaka, BANGLADESH

Bodi

Evelyn....Thanks! Bodi arrived safe and sound this morning! We are so happy she's back with us. Everything seemed to have gone very smoothly. Homebound on this end were great...so if you ever have another pet transport to Bangladesh, that is your local agent!
We offer our warmest thanks for another job well done. This was our second time with Air Animal, and again we are so pleased!
Thanks and regards,
Karen


Brentwood TN, to Cairo, Egypt

Apollo, Venus, Briseis, and Archilleus 

Hello Melissa,
We received the dogs Friday evening.  They were hot, yet in good shape for what they have experienced.  We had a delay receiving them through the system. One group demanded funds that had nothing to do with Customs. We left and came back with additional help and bypassed the problem group. Now the dogs can relax in their new home country.
Thanks for ensuring their safety.
Azza and Tom Battle







Birmingham, MI to London, UK

Maple

Hi Melissa
I just wanted to say Maple is now safe and happy at my sister’s house. I have facetimed her and she looks great. Thank you so much for making this experience workout so smoothly, I am a different person today just knowing she is all ok!
Kind Regards
Katy

Tampa, FL to Bracknell, UK

Daisy

Hi Melissa
Just a quick email to say thank you for all your help with transporting our cat Daisy back to the UK.
We picked her up today from the kennels and she's settling in very well.
You made the process hassle free and it was so helpful with everything else we had to organise.
Kind regards
Alexis Fraser and Family


San Francisco, CA to Berlin, Germany

Nano and Femu 

Hi Melissa,
Thank you very much for everything. My dogs arrived safely and they were very excited to see me :)
My vet in San Francisco told me that she will recommend you to her customers since she was very impressed and happy with all of you work!
Again, thank you very much!
Best,
Yihsiu




Houston, TX to Kuala Lumpur, Malaysia

Abby and Sally

Hi Melissa,
Thanks very much for the update. I'm so glad to hear all is well so far and I appreciate the photos.  I also appreciate the contact details to check on them upon their arrival in KL.
Thanks for all your help!
Laura


Oakland, CA to Auckland, New Zealand

Grace

Melissa,
Grace is very, very happy.  She has missed her grass time dearly. The next step is finding a home. You will undoubtedly receive a picture (likely pretty ridiculous one) of Grace and her new baby sister.  We are not finding out the gender but everyone thinks it's a girl....she will be named after Grace (middle name).  Some might think it silly but Grace is the best soul I've ever known :)
Yours Truly,
Leah, Matt and Grace

...and later
Melissa,
We are happy as ever, aside from me having a cold. It's very wet and chilly here! Grace takes pleasure in rolling in the green, wet grass daily. Her new Grandad has taken quite a liking to her and has today given her a large lamb bone. He allows her on the couch and gives lots of pats. Grace loves Cornwall Park one block away. We are looking for a place to live. All is well.
Love,
Leah, Matt, Grace and Bubs



Tuesday, November 10, 2015

Tampa, FL to Malta

Binxy

Melissa,
He is already at home...  thanks for all of your hard work.  You made my life super easy and for that thank youuuu so much.....
David

Germantown, MD to Arbroath, Scotland

Stella & Rosa

Hi Melissa,
Just wanted to let you know that Stella and Rosa made it to UK. Stella is settling in well, but Rosa is still hiding. Anyway, thanks for all of you help and advice during the process. I couldn't imagine doing that on my own!
Best,
Joanne Imrie