Hi Jessica--it was a long trip for Princess (Seattle-Frankfurt-Nairobi and then a six-hour car ride to our home in Eldoret), but she did great. Thanks so much for not only your expertise but also for being so flexible accommodating our transport timing and also for simply caring about her well-being in the whole process. She’s safe and happy in her new home. Thanks again--Joel
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| Princess at her Kenyan homestead |
Hello, just to let you know we received them [Emmy's documents], looks great! Had it not been for you being so helpful, and your knowledge and expertise we would not be able to make our flight. A big "thank you" from the bottom of my heart. The world needs more people like you! Regards, Traudel
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| Spiffy Emmy, a Jack Russell, is ready for her EU debut. |
Hi Nilda and Courtney,
Kobe made it safely to Frankfurt Airport yesterday from Seattle on Condor Airlines. He willingly went into the pet carrier without barking or yelping. He was a trooper.
Arrived at Frankfurt yesterday afternoon from Seattle. He was dehydrated and hungry, but in good shape.
There were no problems with German customs. Thank you for helping us with the paperwork. Could not have done it without you.
We are so happy to have our dog with us in The Netherlands. We will send a picture for Dr. Sid and Pacific Vet Clinic soon.
He does have a little jet lag, but overall he is adjusting well to his new environment.
Lisette
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| Kobe, Australian Cattle Dog |
Jessica Nickler went far above and beyond the call of duty! Very prompt and adept in one of the most trying and challenging situations, she was able to create an opportunity!
We arrived a bit late due to the confusion of the location of the cargo holding area. Upon arriving I was rejected by staff, several times I was told to contact the airline and reschedule pick up for my pet. Understandably I was devastated by this information because my family and I were scheduled to leave the country the next day, also their flight wasn’t due for takeoff for another 5 or 6 hours. I called Jessica after work hours, she picked up and instructed me to return to the building so she could speak with them! A few moments later, I was told I could then bring my dog in for shipping. Thanks to the brave and courageous work of Jessica, everything went accordingly. Had it not been for her, we would have left our pet behind. She deserves this recognition and so much more. Thank you Jessica for everything and this unforgettable experience! Our Zeus is now having the best time of his life in the Philippines!
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| Zeus livin' the LIFE! |
Hello Cory, Talita, Ted, Kai, Kris and team--Writing to let you know that the family is together again . Benny and Theo are at home in Saint Paul with me and Fernando. See their picture below. Thank you all for the professionalism and partnership along this long pet relocation journey! I am so glad we all together again. Thank you so much for making this happen!
Kind regards,
CĂcero Curvelo
According to her pet parent Ashley, Sadie is LOVING life in Frankfurt, Germany. She's an Australian Cattle Dog. "The snow, the snow!!!! Wheeeeeee!"
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| Sadie, Sadie running lady |
This big red dog is Nanook. He and his big sis are going to explore Cambridge together.
Greetings Jess,
Thank you for checking up on Nanook. He is doing well and adapting to his new environment. We arrived this weekend and haven’t had much time to go out and explore the area. But here is a photo I took of Nanook looking out his big sister’s bedroom. ;)
Thank once again for all of your support through this journey. You made a big difference!!!
Warmest Regards, Zurita Family
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| Nanook and her big sis |
Hello all,
I wanted to tell you how much I appreciate your service in managing Lila’s trip from Austin, TX to La Ferte-Mace, France.
Lila is doing well and living it here. Thank you very much for the wonderful timely communications during the transit, regular updates, and great delivery service to our new home in France. We will be forever grateful to you for assisting us and taking good care of our dog.
With much gratitude, Grishin Family
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| Lila very much on her manners |
Hi,
My wife Mandy and I, and of course our cat Bow Tie, would like to wish you a very merry Christmas and we would also like to say thank you again for everything you helped with in transporting Bow Tie from Texas to Dublin. One of the most stressful aspects of our international move was getting him sorted out and the service you provided took away a lot of that stress.
Bow Tie is now very settled in our new house and I think the stresses of the move are a distant memory for him now and he has resumed his usual routine of sleeping most of the day followed by being a brat for a little while (repeat cycle ad infinitum). I will have no problem recommending your services to everyone and anyone I know or meet who are looking into doing a pet relocation.
Merry Cchristmas to you, your family, and everyone at Air Animal and we also wish you the very best for the new year ahead.
Nollaig shona mo chara
Brian, Mandy & Bow Tie
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| Bow Tie behaving in Ireland |
Dear Jessica,
We wanted to take the opportunity to thank you for your help moving our Tally to Romania. We have travelled with pets in the past and this was the first relatively stress-free experience that we have had.
We were so pleased that your associates in Frankfurt sent a note and a picture for us when they had to unexpectedly hold Tally overnight. It was very reassuring to see that he was well and being cared for.
All the Best,
Bridget, Bogdan and Tally Popescu
During the move, Cory shared that another Air Animal pet parent named their cat Chairman Meow as well. Meowseph is pleased his name is so distinctive. ;-)
"Hi Cory,
Sorry for the late reply. I’ve had to adjust to UK times while traveling back and forth three times to the airport to get my COVID tests done. That’s hilarious about Chairman Meow! Seems like my name isn’t as unique as I thought!
Anyway, just wanted to let you know the cats are doing fine and have mostly. They went from extremely scared the first night to extremely angry (with me) the second night to now being perfectly comfortable. Thanks for all your help getting the cats to the UK safely with no hiccups! I’ve attached a few pictures.
Kind regards,
Lucy"
Meet Mel. This world traveling Boston Terrier moved from Brazil to Luxembourg. Her pet parent lived in Peru and contacted Air Animal Pet Movers before a company relocation. Luxembourg requires a three-month process to import a dog, so Mel moved to Brazil to live with his dad’s mom and wait for the okay to board a plane. Air Animal’s trusted Brazilian service partner, Jerry B, put Mel on a flight from Brazil to Frankfurt, Germany. From there, she traveled by ground reuniting with her pet parent in their new home.
“Hi Cory,
Mel is doing great! We missed her a lot.
Thank you so much for everything and be aware that Jerry has done a great job.
We’ve communicated by phone and Whatsapp messages and his support was amazing. He noted that my mom was concerned about Mel’s departure and send her messages and pictures of Mel when in the airport and also messages when arrived in Frankfurt.
This is more than a simple shipment.
Thank you a lot!
Rudney”
Hi Jessica,
Attached are some pics of Darcy settling into his new home – including his new spot in my home office đ
He’s settled in a lot better than I thought he would. He’s eating and interacting with us like we’ve never been apart. He’s playing with the kids and giving me heaps of snuggles. We are really lucky to have him in our lives.
I can’t thank you enough for getting him home for us. There’s no way I could have navigated the complexities of the Australian animal import requirements so we are so grateful to have you!!
Thanks again for everything.
Jaki
Hi Martiza,
We wanted to thank you for coordinating Leo and Panda's move to Poland.
Although a little stressful during the final hours, we truly appreciated your real-time communication and professionalism.
Attached are photos of Leo and Panda enjoying their new space.
Thank you,
Jeff Alexander
Riker has three loving pet parents in his corner helping him relocate to the UK.
From Tracey in the UK: Thank you so much Cory you made the whole process from my point of view easy.
I did call the UK agent for a update and he was just about to call me to say he was almost ready to be picked up!
The animal reception centre very efficient even with the COVID-19 process.
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From Susan Kane in USA: Tracey said that the people at the Animal Reception Centre were lovely - he was out in less than 4 hours after at least one other dog and two cats from New York who were in the queue ahead of him. The only issue was that they fed Riker ALL the food that Debbie had packed for him - several days worth!
Debbie said that the man at BA in Boston was very efficient. Debbie was naturally a bit fussy and worried about all the details and he told her not to worry since he had shipped over 1000 dogs in the time he had been on the job. She can fill in the details for you once she wakes up. We were up all night tracking the flight.
Riker made it safely to the UK. Again, thank you for your assistance. It worked out well even during the summer and a pandemic! Susan
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Hi,
I think you have all the news from Susan, but I wanted to add my thanks. All went well in Boston. We got there about 3:45 and was able to keep Riker outside with us for an hour while they checked him in and taped everything to his crate. I think he was the only dog on that flight. He was kept in an office with the cargo employee until 7:00 when he was taken to the plane.
The only question BA had was if the fee for his ticket had been paid. I told them to call you for verification. Thanks again for your help and for tolerating questions from all of us. We couldn’t have done this move without your services.
Best,
Debbie
