Miami, Florida to St. Thomas, U.S. Virgin Islands

Frankie, Kita, Daisy, & Juliet
Thank you so much for helping me through the process and keeping me calm.  Also for being on top of all paperwork and stuff.

You have no idea how much you helped me through this.

Thank you
Lisa & Alex

Winston-Salem, North Carolina to Singapore

Maximus & Zoe

Hi Cory,

Max and Zoe were delivered on Saturday without any issues.  They both have slept a LOT since they got “home” as I am sure there was a lot of stress over the course of the transportation.  Other than being really tired, they are both great and are settling in nicely.

Thank you for all of you and your team’s assistance to get them transported.  I really appreciate all of the effort.  And, I appreciate with all of your help dealing with the various logistics in the US getting them ready to go.

Kindest regards,
Jeanne

Severna Park, Maryland to Kirkland, Washington

Ginger
Ginger is adjusting very well to her new home and the Pacific Northwest.  I appreciate the note.  We were very pleased with the service.

Thanks, James

Epalinges, Switzerland to Irvines, California

Tigrou and Libellule
Wanted to send you an email to thank you and the team for the incredible support you gave us and Tigrou/Lili in this long and painful journey!! They’re really well and already totally adapted to the new place. Sure it is also linked with your high quality service as when they arrived the first day, they were totally relaxed! Again big congrats and thanks a lot for their well-being!

Sincerely,

Dan

Chicago, Illinois to Honolulu, Hawaii

Moe
Thanks Cathy for all your help with the move! Honestly could have not done this without you. Moe was released from quarantine last Sunday and he is loving it here! Here’s a pic of us on Moe’s first beach visit.

Austin, Texas to Pleasanton, California

Spot and ChiChi
Hi Cathy,

Thanks for checking up with me. Spot and ChiChi are doing great.
I have left a 5-start review.  It was really a great experience to have them transported through Air Animal!

Best,
Yanpeng

 

Boston, Massachussets to Mila, Italy

Zoey

We are both so very happy to have Zoey here with us!! Thank you and the rest of your staff for making sure she was brought here safely. Zoey's first day went very well, and we are hopeful that her adjustment to the city life will be smooth.

:) Heidi

Tampa, Florida to Paris, France

Coach and Samantha

Good afternoon, The pups have arrived and we have made it home! Thank you so very much!! I can't tell you how much easier the have made this move for us, you are truly a life saver!! We will absolutely recommend you to anyone moving their pets and we will definitely be repeat customers! 

Alexis Coach – Chihuahua Samantha – German Shepherd
Move date 22/JUL

Miami, Florida to Bangkok, Thailand

Charlie

Hi Jessica, Just wanted to let you know that we got Charlie about an hour ago. He seems to doing okay and is happy. Thanks for addressing my crazy questions and help keeping my anxiety low during the process. We will work with you again when it's time for us to move on to out next post! 

Thank you for your help! Cheryl

London, United Kingdom to Seattle, Washington

Wallace

We have moved our giant Labrador Wallace from London to Seattle recently and the experience we had with Air Animal was amazing. This was Wallace's second flight of his life and we did the first flight from Toronto to London ourselves and it was really stressful. Having Air Animal with us for this move and helping us manage it was a night and day experience! They know their stuff and are thinking about any issues with the transfer from kennel size, border processing and details, timing with your schedule and flights, as well as your pets, to ensure everything runs smoothly and they can react and pivot when things change on your end to ensure your pet is supported and being thought about the whole time. They are on hand to answer any questions and are incredibly responsive (even late at night and across different time zones!) They understand the physical and emotional needs of the pet and made sure that Wallace had time to stretch and relax before getting on the plane and did everything they could to get him to us as quickly as possible on the other side. They gave us tips on how to prepare him before the flight and acclimate him once he has landed with check ins once he had settled in. I was definitely more worried than Wallace was in the end and thankfully I had nothing to worry about :) Your animal is in excellent hands with this service and well worth the investment for your peace of mind and their comfort and safety!

Thanks so much you guys xx!

Epalinges, Switzerland to Irvine, California

Tigrou & Libellule

Hi Maria, Sorry for the delay but the last days were quite amazing as you can imagine. Btw, wanted to send you an email to thank you and the team for the incredible support you gave us and Tigrou/Lili in this long and painful journey!! They’re really well and already totally adapted to the new place. Sure it is also linked with your high quality service as when they arrived the first day, they were totally relaxed! Again big congrats and thanks a lot for their well-being!

Sincerely, Dan

Pensacola, Florida to Huntingdon, United Kingdom

Burke & Darcy

Hello, I don’t know if I’ve thanked you enough for all of the help and great work you did in getting Darcy and Burke to England. You did a fantastic job staying on top of things through the strike situation at Heathrow.

Thank you so much. Chris

North Bend, Washington to London, United Kingdom

Odin & Jeter

Thank you so much for taking such good care of Jeter. I am so relieved he was in the hands of your people. They expedited his care and cared for him as if he were their own. If we had attempted this on our own we would have struggled to get him the care he needed because we are like fish out of water here. Because of you and your UK partners he made it through a very scary situation and is going to be well. We truly appreciate the care you and your partners have taken.

Thank you, Sophia

Orlando, Florida to Palma de Mallorca, Spain

Zakk & Lorien

Hello Maria, I just wanted to truly thank you for everything. Zakk & Lorien are safe and sound in their new home. They arrived in perfect conditions.

Thank you again and best Regards, Bartolome

North Little Rock, Arkansas to Kaiserslautern, Germany

Loki

Maria, Loki is safely here she’s doing well. Thank you so much for being such amazing help throughout this process! - Brogan

Danville, California to Weehawken, New Jersey

Sammy

Hello Jessica, It has been a week since Sammy reached home and he is doing well. I just wanted to thank you and Dustin for doing an excellent job of coordinating and transporting Sammy across the country. Dustin sent us pictures and videos throughout the trip to ensure us that he is doing well. 

Thanks again for taking care of my pet. Deena

Glen Mills, Pennsylvania to Joliet, Illinois

Luke & Leia

They are great and I really appreciate your follow up and the professionalism that your whole team provided throughout the entire process.

Thanks for what you do. Don

Rocky View, Canada to Castro Valley, California

Rupert

Rupert has arrived safely!! Bruno was amazing! So appreciate the safe and happy arrival of the puppers, as my girls call him!

Washington, D.C. to Sydney, Australia

Brin

Hi Michelle, hope you’re well. Brin is settling in well thank you. So happy to have her with us all. She was missed terribly. Thank you so much for everything you have done to get Brin back here in Australia. As stressful as it was for her to travel such a long way with her being older and all, you always made it so much better letting me know her every move, and that wherever she was, she was doing fine. Once again you have done an amazing job. You’re the best Michelle.

Sincerely, The Duff family

Orlando, Florida to Melbourne, Australia

Becca & Chewy

They are doing great Jess. Like they’ve always been here. Thank you so much for getting them here safe and sound!!

Alana

Prior Lake, Minnesota to Wrentham, Massachusetts

Louey

Hi Cathy, Sorry it took me so long to get back to you. Trying to unpack and get everything organized is always crazy. I wanted to thank you so much for making our experience with Air Animals Movers great as always. This is our second time using your company and everything was wonderful from pickup to delivery and your customers service was amazing as well. Louey is doing great and settling in nicely to MA.

Thanks so much Cathy. Mindy

Irvine, California to Munich, Germany

Joey & Raffy

Hi Rosa- I just wanted to let you know that the boys made it to our new home in Slovenia. They seem to like their new house and took some food and water and used the litter box pretty much right away. I can't thank you enough for the amazing job you and your colleagues did to bring the boys here. As I told you from the beginning, I was extremely anxious about the whole process. Yet you put my mind at ease every step of the way. I appreciated how responsive you always were, how smoothly everything went, the great communication from your colleague in Germany, great transportation from Irvine and overall how lovely everyone was to me, to my husband and most importantly of all, to Raffy and Joey.

Thank you so much again! Best regards, Mary

Atlanta, Georgia to Denver, Colorado

Lettie

Hi Jessica, Just wanted you to know that we just picked Lettie up and are taking her home. She looks plucky so I don't think the plane bothered her one bit. Thanks so much for getting her to us. We're very happy to have her back.

Travis, Rachel, and Nate

Hyderabad, India to Seattle, Washington

Moksha

Thanks again for your amazing partnership and service as we worked to get her home safely. We deeply value the level of care you provided and will always know who to recommend, should other friends need to transport a pet.

Be well… Angie

Taylorsville, North Carolina to Heathrow, United Kingdom

Bella

Hi Maria, Absolutely fantastic!! Everything that you have done right from the start has ran smooth! Thank you very much and hope you all the best in the future!!

Many thanks Jay

Atlanta, Georgia to Seoul, Korea

Cooper

Cooper is back with the family. Thank you for your assistance and great help in getting him all the way to us. By the way, Gina was wonderful on this end of receiving Cooper and delivering him to our house. She lives near by us, and offered to bring him home to us. Wonderful touch to a great service. Thanks again and best wishes to you always.

Chris

Portland, Oregon to Hilo, Hawaii

Batz & Maile

Cathy! Everything went perfectly, Batz was a little worries upon arrival but has adjusted to the warm weather! Maile helped me husk a coconut yesterday and is crunching on the coconut meat and shell as I type!

Thanks for your help!! Douglas

Mount Dora, Florida to Edinburgh, Scotland

Lili

Hi Maria, I took this picture of her today; she’s settling in really well! Thank you so much for all your work to make this possible.

Sincerely, Jane

Houston, Texas to Paris, France

Nell

Hi Michelle, Yes we have her here in Paris safe and sound. She is in great form and your agent in Roissy was even kind enough to give us a lift to the station so we could catch the train home. Above and beyond! Thank you for organizing her transfer so efficiently.

All the best, Colette

Brandywine, Maryland to Doha, Qatar

Seamus

Hi Jessica, I wanted to let you know that we, along with Seamus arrived safely in Doha on Thursday. The process of checking Seamus in and checking Seamus out was extremely long. It didn't appear to be long for any apparent reason other than it was just long:( Please know that I truly appreciate all of your help in making sure Seamus was transported safely to Doha. Knowing you were on the case allowed me to rest easy during our transit. I continue to tell people about you and Air Animal. I spoke with the Admissions Director of the American School of Doha and sang your praises after he informed me that he was considering transporting his dog back to his home town in Florida sometime in the next year.

Again, thank you for all of your efforts...you are truly appreciated!! Kristal

Miami, Florida to Bahrain

Athena

Good day Michelle, I can’t thank you enough for helping me and my family through this arduous task of bringing Athena here to Bahrain. She made it fine and slowly getting adjusted to the weather and new surroundings.

Thank you thank you thank you. God bless you and have a great day.

Windermere, Florida to Dubai, United Arab Emirates

Sawyer

Hello Maria, All is perfectly well! Sawyer is adjusting just fine. Everyone is so happy to have her here. I want to thank you for everything! Moving a pet to the UAE is the hardest thing I've ever been through, but you gave me a peace of mind, and you made the whole experience less stressful! I appreciate you! and I hope you have a great new year! Happy Holidays, Thank you again for everything!

Shema A.

Sao Paulo, Brazil to Houston, Texas

Fred

Hello dear all – I’m now writing to you from my new office in Houston. Sergio and I wanted to take a moment to thank this amazing team for your help, patience, expertise in handling Fred’s move to Texas. We were very apprehensive, to be quite honest, as we didn’t know what to expect. Gladly, we were pleasantly surprised to meet up with (Melinda) and Fred as he was dropped off at our apartment – so happy and lively as nothing had happened! It didn’t seem as he was on such a looooong trip! So, with that, we want to give you a HUGE THANK YOU! We couldn’t have done this without you – we realize this is teamwork (as handoffs between Sao Paulo, the airport authorities, airline, Houston authorities and then local delivery teams). We are thrilled with your services – and so very impressed with your teamwork! – we’re already recommending your services to friends.

All the best, Fred, Sergio & Geysa

Houston, Texas to Budapest, Hungary

Fancy and Bertrand

Michelle,
Thank you for reaching out to check up on us.

The two kitties were delivered to our apartment around lunch on Monday. They (the cats) were glad to be finished with the journey and both are settling in nicely; they are actually laying by me as I type this email right now.

Thank you for your help in making everything happen. You made the transition overseas less stressful for us!

Have a great week!

Rowdy

New York, New York to Barcelona, Spain

Callie and Zena

Dear Michelle,

It's been 2-1/2 weeks since Callie and Zena arrived in Barcelona. As you can see, they have settled in well to their new home.

Thank you and your incredible team for the thoroughness in preparing the paperwork and flights. The professionalism, courtesy and caring of each and every team member made this critical part of our move flawless. I especially appreciated the continuous follow up and updates as the cats moved from our old home to JFK to Frankfurt to Barcelona to our new home. Please pass this along to everyone involved.

I continue to recommend Air Animal to everyone I know. You may be hearing from my friend Victor in a few months when he and his dog move to Portugal.

Kind regards,
David

Scotland to Dubai, United Arab Emirates

The kids sure are home....

they were very sleepy girls on Wednesday but seems more lively today. Thank you for all your help and support over the last few weeks. The whole process from beginning to end was smooth, professional and informative.John & Lynsey, Shimaya & Star

Atlanta, Georgia to Manchester, United Kingdom

Derby

Thanks Michelle! And thank you especially for helping me out with everything, I appreciate it and was happy that Derby got here safely and timely!

Thanks again, Anne

Orlando, FL to Lausanne, Switzerland

Tofu

I can't tell you enough about how great Air Animal is! We just finished an international move and they really took away all of the stress and worry about getting our fur baby, Tofu, half-way across the world with us. They handled all the paperwork and helped us through every single step of the way leading up to travel. They built a travel crate for our big guy and answered my many questions quickly and thoroughly. Then, when it was time for his flight, I was able to follow his entire flight itinerary and they updated us with pictures and details every step of the way! I don't know how we could have done this without Air Animal and I am so grateful for such a wonderful experience! Now, he has a beautiful view of the Swiss Alps!

Shari McConahay

Gulfport, Mississippi to Honolulu, Hawaii

Dozer & Twinkle

Cathy, Thank you so much for everything you did for us we were able to pick up Dozer and Twinkle from quarantine today. The boarder/ transporters were absolutely wonderful and kept us posted on everything. Once again thank you for everything you have done. The boarder did ask us where we got the food and water bowls. I let them know we got them through your company.

Thank you, The Ludwigs

Houston, Texas to Lagos, Nigeria

Sake and Charles

Good morning Michelle, I have received the pups last night, they were pretty happy to get out of the kennel! They are trying to adjust with all of the new smells and trying to establish their property. It is funny to watch.

Thank you for your help!

Charlotte, North Carolina to Sydney, Australia

Dash

Hi Jessica, Dash is doing great!! She seems to be adjusting to her new home very well. We are so happy to have her here with us-finally!! Dash had a very long journey to get to us and we want to thank you for all of your hard work to make it happen. We definitely couldn’t have done it without you!

New York, New York to Paris, France

Sasha

Hello, I’m happy and relieve to say that Sasha is feeling much better and seems to Like his new environment especially the terrace.

Thanks

Chicago, Ilinois to London, United Kingdom

Stella

Hi Michelle, We appreciate the help and support you were able to provide. Minus the hiccup with the airline taking Stella's paperwork upon arrival, her journey here was a smooth one! She is adjusting nicely. Thank you again, and you may be hearing from us in a few years time when we have to move back to the US :)

Mykie, Carson & Stella

Atlanta, Georgia to London, United Kingdom

George & Sophie

We made it! The wait at Heathrow after I cleared customs was only about 2 hours. Everything went smoothly, as much as anything like this can, but we are all safely home now. Thank you for guiding us through the process of transporting George and Sophie, I am sure we would have fallen foul of one rule or another without your help.

Sincerely, Rob

Atlanta, Georgia to Johannesburg, South Africa

Kiri, Kali, Tigger & Patches

Hi Jess, Yes, all is well, the cats are with me in our new home. They were delivered yesterday morning and I brought them home straight away. All were/are well, although freaked out by their adventure. They are finally settling down - 2 are on the bed, 1 on a new cat tree and Kali is on her freshly-washed travel bed. I thought I had lost Patches last night so didn't get any sleep. Finally found her in the rafters and thatch of the house this morning...... She has now decided that the bed is far more comfortable! Kali is crazy affectionate - very unusual for her. THANK YOU again for everything, you have been GREAT!!!!

Kind regards, Diana, Kiri, Kali, Tigger and Patches