Mexico City, Mexico to Frankfurt, Germany

Canelo and Gatita

Dear Cory, Thanks, for the photos! Very nice! My family is currently on the way to the airport in Brazil. My wife and the kids are extremely excited to see the pets, tomorrow. (One might think, they are more excited to see the pets, than myself). Tonight I am going to have a call with a BGRS manager. I am going to describe your way of cooperation as best practice. You are extremely close to the topics and processes and you provide proactively updates and feedback. I cannot recommend further improvement opportunities. Your customer focus and professionalism are very good and highly appreciated. I enjoy very much the way of cooperation. Thanks, a lot!

Mit freundlichen Grüßen / Best regards, Matthias

Allschwill, Switzerland to San Francisco, California

Disco

Dear Jessica and Karin- I just want to send a special thank you for everything go as smooth as we could have imagined yesterday. Sebastian and Ray were both wonderful to deal with on the pick-up and drop-off. Sebastian remembered Disco from our original move and Ray was able to wait with Disco while we got our baggage at the airport. He said Disco even fell asleep on his lap, snoring loudly! The professionalism of your team was so appreciated, especially Jessica being available for texting on WhatsApp coordinating the pickup.

Thank you to all of you! Lisa