Thursday, November 29, 2018

Chicago, Illinois to Sao Paulo, Brazil

Morena

Hi Michelle!! We did it!! Finally we made it safely! Morena did very good and all the paperwork met the requirements. Navigating the Rio airport was challenging but we managed to do it with some help from the customer service department. It took us 4 hours to clear customs( luckily we had somebody who translated to us)..it was very stressful....

Thanks again for your help. We will contact you in the future in case we need any extra support. Bibi

Tuesday, November 13, 2018

Orlando, Florida to Frankfurt, Germany

Jackie & Pepe     

Hi Michelle,  

Thank you for your first and second email! The girls are spoiled rotten and my family are so wonderful for all their help! I hope they brought a little happy to your afternoon.



We FINALLY made it back to Hohenfels this evening. Lufthansa took such great care of the girls when they arrived, I was truly impressed! I also really appreciate all the work you put in to helping me and my family. Throughout all the stress you were so helpful! Please let me know if there is anything we can do for you!

Here is a picture of the girls, happy and safe!

Tuesday, November 6, 2018

Rowlett, Texas to Redmond, Washington

Ash & Baxter     

The dogs are comfy & happy, they seem to have been well taken care of.

Thank you,

Leslie